Shipping Policy
SHIPPING POLICY
THANK YOU FOR SHOPPING WITH KIWI CORE. WE ARE COMMITTED TO DELIVERING YOUR ORDER IN A TIMELY AND RELIABLE MANNER. PLEASE REVIEW OUR SHIPPING POLICY BELOW FOR COMPLETE DETAILS ON HOW YOUR ORDER WILL BE PROCESSED AND DELIVERED.
1. ORDER PROCESSING TIME
ALL ORDERS ARE PROCESSED WITHIN 1–3 BUSINESS DAYS (EXCLUDING WEEKENDS AND HOLIDAYS) AFTER RECEIVING YOUR ORDER CONFIRMATION EMAIL.
YOU WILL RECEIVE A NOTIFICATION WHEN YOUR ORDER HAS SHIPPED.
DURING HIGH VOLUME PERIODS (E.G., SALES OR HOLIDAYS), PROCESSING TIMES MAY BE SLIGHTLY DELAYED.
2. SHIPPING RATES & DELIVERY ESTIMATES
SHIPPING CHARGES FOR YOUR ORDER WILL BE CALCULATED AND DISPLAYED AT CHECKOUT.
ESTIMATED DELIVERY TIME:
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STANDARD SHIPPING (DOMESTIC): 3–7 BUSINESS DAYS
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EXPEDITED SHIPPING: 2–3 BUSINESS DAYS
WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY CARRIERS, CUSTOMS, OR UNFORESEEN CIRCUMSTANCES.
3. SHIPPING CONFIRMATION & TRACKING
ONCE YOUR ORDER SHIPS, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH A TRACKING NUMBER.
YOU CAN TRACK YOUR ORDER USING THE CARRIER’S WEBSITE.
4. SHIPPING LOCATIONS
WE CURRENTLY SHIP TO:
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ALL 50 U.S. STATES
IF YOUR LOCATION IS NOT AVAILABLE AT CHECKOUT, PLEASE CONTACT US AT SUPPORT@KIWICORELLC.COM TO SEE IF WE CAN ACCOMMODATE YOUR ORDER.
5. LOST OR DAMAGED PACKAGES
IF YOUR PACKAGE IS LOST IN TRANSIT OR ARRIVES DAMAGED, PLEASE CONTACT US AT SUPPORT@KIWICORELLC.COM WITHIN 7 DAYS OF THE EXPECTED DELIVERY DATE.
WE WILL ASSIST IN FILING A CLAIM WITH THE CARRIER AND, WHERE APPLICABLE, SEND A REPLACEMENT OR ISSUE A REFUND.
6. INCORRECT SHIPPING INFORMATION
PLEASE ENSURE ALL SHIPPING DETAILS ARE CORRECT WHEN PLACING YOUR ORDER. WE ARE NOT RESPONSIBLE FOR ORDERS SHIPPED TO INCORRECT ADDRESSES DUE TO CUSTOMER ERROR.
7. QUESTIONS?
IF YOU HAVE ANY QUESTIONS ABOUT YOUR ORDER OR THIS SHIPPING POLICY, PLEASE CONTACT US AT:
EMAIL: SUPPORT@KIWICORELLC.COM